If you have experienced a hard drive failure, there are a few things you can do to improve the chances for successful data recovery. If you value your data, then you need to turn off the drive and STOP trying to get it to work. Every time you turn on the hard drive, you risk doing more damage. Unlike professional data recovery tools, your operating system (typically Windows) keeps retrying bad sectors, which can cause even more damage to your data. Even worse, if you have a head crash, then every time you try to access the drive you could be literally scraping the data off of the platter(s).
Do not freeze your hard drive! There is plenty of information about freezing hard drives, but it’s mostly old information and never a good idea. Hard drives work at very close tolerances and changing those tolerances and introducing moisture is BAD! Don’t take my word for it, read what a hard drive manufacturing research and development director has to say about freezing hard drives.
Pack your hard drive in an antistatic bag if you have one available. Secure the HD in protective packaging to prevent damage from physical shock and moisture. Avoid introducing electrostatic charges to the circuit board. Now let someone with advanced data recovery tools give you a FREE quote for recovering your data. In today’s data recovery market, there is no reason you should pay for a data recovery estimate, and you should never pay if your data is not recovered.
How much should data recovery cost? Only you know how valuable your data is. Using that information you can determine if you need to seek out the company with the best data recovery tools and skills. If your data isn’t worth thousands then there are companies that offer discount data recovery rates.
At Blizzard, your North Georgia data recovery professional, we use a laminar flow cabinet (clean-bench) when we need to open your hard drive for repair. We use professional head-stack removal tools, and we use professional data recovery devices and software. These professional devices isolate your hard drive from the damage that can be caused by hard drive controllers and PC operating systems that repeatedly try to read bad sectors. These same devices and software allow us to repair common firmware issues and they allow us to recover data that can’t be seen with standard EIDE, SATA, or USB connections and software.