For flash drives it’s simple, don’t let a novice attempt a DIY repair if you value your data. If you have experienced a hard drive failure, there are a few things you can do to improve the chances for successful data recovery. If you value your data, then you need to turn off the drive and STOP trying to get it to work. Every time you turn on the hard drive, you risk doing more damage. Unlike professional data recovery tools, your operating system (typically Windows) keeps retrying bad sectors, which can cause even more damage to your data. Even worse, if you have a head crash, then every time you try to access the drive you could be literally scraping the data off of the platter(s). Never open the top cover on a HDD outside of a laminar flow bench if you care about your data.
Do not freeze your hard drive! There is plenty of information about freezing hard drives, but it’s mostly old information and never a good idea. Hard drives work at very close tolerances and changing those tolerances and introducing moisture is BAD! Condensation will most likely form on the platter surface and reduce the chances of recovery or worse, destroy your data.
Pack your device in an antistatic bag if you have one available. For broken USB flash drives you should include all of the parts. Secure your device in protective packaging to prevent damage from physical shock and moisture. Avoid introducing electrostatic charges to the circuit board. Now let professionals with advanced data recovery tools diagnose the problem and recover your data. In today’s data recovery market, there is no reason you should pay for a data recovery estimate, and you should never pay if your data is not recovered. We have a “no data, no charge” policy.
How much should data recovery cost? In the past many were afraid of the cost of recovery. Our goal is to make DR affordable. With Blizzard you can see our prices before you send in your device for recovery. Discount Hard Drive recovery rates | Discount USB Flash Drive Recovery Rates
At Blizzard we use laminar flow cabinets (clean-benches) when we need to open your hard drive for repair. We use professional head-stack removal tools, and we use professional data recovery hardware devices and software. These professional devices isolate your hard drive from the damage that can be caused by hard drive controllers and PC operating systems that repeatedly try to read bad sectors. These same devices and software allow us to repair both common and advanced firmware issues. Our tools and training allow us to recover data that can’t be seen with standard EIDE, SATA, or USB connections and software.
For USB flash devices we perform our inspection and diagnostics under a microscope and then determine the best approach for a temporary repair. We understand how flash drives function at the component level, which is why we rarely escalate a case to chip-off recovery status.