Recovery cases for Seagate mobile drives (Rosewood Disk Drive Family) have increased considerably in the past 8 months. When these hard drives first came out we saw a number of them that were unrecoverable because the platter surfaces were destroyed. This year the successful recovery ratio has become more in line with other brands and […]
DIY data recovery cases have always trickled in to our lab, but recently there has been an upward trend for opened hard disk drives. Most of the time the data owner has opened the device because a YouTuber told them they could get their data back. Unfortunately, there were no details in the video about […]
Can a USB flash drive be repaired or recovered? In most cases, YES! How do we repair a broken USB thumb drive? Take note, the data recovery method can be quite different if the flash media has just stopped working. In some cases, the metal USB connector might come loose or break off. Assuming no […]
This week we had a Seagate ST1000LM035 with numerous media defects. We suspected that the HDD had been dropped like many mobile drives from this Seagate family. We opened the device in one of our clean bench workstations and immediately noticed something different, three heads! In the past these 1TB drives were typically a single […]
Proper Hard Drive Packing This week I would like to talk about proper handling and shipping for hard drives. The unknown often works against people because they really need/want their data recovered but they compound the problem because they just don’t understand how delicate a conventional hard disk drive is. Once you realize the close […]
This week we had an older Intel solid state drive (SSD) with a problem that was discovered a number of years ago. The problem is listed as the “Bad Context 13x Error”, but is more commonly known as the “8MB bug”. The user loses access to all data and the device reports S/N: BAD_CTX. Intel […]
You may have noticed that I don’t share specifics for a lot of flash recovery cases. Although we recover numerous flash drives every week, many of the USB recoveries involve bent/broken connectors or the pads have been torn or ripped off the PCB. In those cases we replace the connector or reconstruct the path with […]
On modern Western Digital hard drives it is not usually difficult to find a compatible donor for a head swap case. Use the following information at your own expense/risk. Typically you try to match the full model number (e.g. WD20EARX-22PASB0), the TJ, VJ, T2, V2 in the DCM code, and get a close date. The […]
We recently had a case where a 4.0TB Western Digital hard drive had been dropped. When a hard drive is dropped, the read/write heads are typically damaged and need to be replaced. In the best cases, there is no platter damage, but on average there is some damage, even if it’s just to the edge […]