• Week 2018-0128 in the Lab

    by Feb 11, 2018

    This week’s special cases were very close to the customer not getting any data. Data recovery should not be your backup plan! Case #1 Western Digital WD10JMVW 1TB laptop hard drive that had already been to another data recovery lab. The diagnoses was “too much media damage”. While there was considerable media damage as if […]

  • Week 2018-0114 in the Lab

    by Jan 30, 2018

    This week we had a 250GB Western Digital model WD2500AAKX that was dropped. As you can see in the photo the heads were mangled and still on the platter. What you can’t see is that it fell so hard the orange head ramp is actually broken and that’s why the heads could not return to […]

  • Week 2017-1119 In The Lab

    by Nov 28, 2017

    This week we had an older Intel solid state drive (SSD) with a problem that was discovered a number of years ago. The problem is listed as the “Bad Context 13x Error”,  but is more commonly known as the “8MB bug”. The user loses access to all data and the device reports S/N: BAD_CTX. Intel […]

  • Week 2017-1105 In The Lab

    by Nov 11, 2017

    As time allows I like to share some of the less common recovery cases that we encounter. This week we had a visit from a Seagate ST2000LM007 mobile hard drive. In 2016 these Rosewood family disk drives were notorious for catastrophic failures. Some refer to them as having “soft” platters but it could just be […]

  • Week 2017-1022 in the Lab

    by Oct 30, 2017

    You may have noticed that I don’t share specifics for a lot of flash recovery cases. Although we recover numerous flash drives every week, many of the USB recoveries involve bent/broken connectors or the pads have been torn or ripped off the PCB. In those cases we replace the connector or reconstruct the path with […]

  • Week 2017-1015 in the Lab

    by Oct 22, 2017

    This week is another story about how “we make data recovery affordable”. In this case we received a Western Digital 750GB desktop model WD7500AAKS-00RBA0. The HDD had already been to Secure Data Recovery lab and quoted $1964. When the customer mentioned our prices the other recovery company told them nobody could recover their HDD for […]

  • Week 2017-0917 in the Lab

    by Sep 30, 2017

    This week we had a few cases I would like to share. For USB flash recovery we had a 64GB Lexar with 2 NAND chips. The device had already been sent to another lab but the price was quoted so high the customer requested that the DR shop send it back. After calling to confirm […]

  • Week 2017-0827 In The Lab

    by Sep 04, 2017

    This past week in the data recovery lab we repaired an average number of USB flash drives. Some examples include a 4GB Sandisk, 16GB Lexar, and 16GB Emtec but the main one I want to talk about was an Ativa 8GB device. The NAND chip on this Ativa brand flash device is a model that’s […]

  • ST2000DM001 – Once Again We Beat DriveSavers

    by Aug 22, 2017

    At Blizzard we continue to prove that we can save customers some serious money. This past week we received two Seagate ST2000DM001 hard drives from a QNAP NAS box. The drives were configured RAID-1 which means they were a mirrored pair.  When working properly both drives are a mirror image of each other so they […]

Topics